Inside Ghaziabad’s Traffic Control Room: How Your E-Challan is Generated

An e-challan can surprise you ; you are going on with your day, and then you get a message on your phone saying you have been fined for a traffic violation.

But how does this whole process happen?

Behind each e challan in Ghaziabad, there is a combination of technology, human management and legal process. Below is a step-by-step breakdown of the e challan process from start to finish.

1. Capturing the Violation

Ghaziabad’s traffic monitoring system employs high-resolution CCTV cameras and Automatic Number Plate Recognition (ANPR) units at:

• Busy intersection points like Mohan Nagar Chowk
• Entry points like Raj Nagar Extension
• High-speed roads like NH-9
• Accident-prone areas and red-light intersections

2. Traffic cameras record video footage 24/7 in any weather, day or night, and the cameras can also capture infrared images to see at night.

3. The cameras are made to capture the following offenses:

• Red-light running
• Over-speeding
• Wrong-way driving
• Lane violations
• Using a cell phone while driving
• License plate violations (missing, damaged or improper formatting)

Example: If you cross the stop line after the light turns red at the Vaishali Metro crossing, the camera will capture enough frames of video to document your violation.

2. Automated Detection by Traffic Software

• All video feeds from the cameras are linked to an integrated traffic management system.
• ANPR software scans each vehicle number plate in real time as it passes the camera.
• If the system identifies any unusual activities – such as a vehicle crossing while the signal is red, or a bike user without a helmet, the footage is flagged.
• Automation minimizes the workload of traffic officers. It also allows the system to monitor traffic at any hour or during busy traffic events. 

Also Read: UP’s New Smart RC Card: What Vehicle Owners Must Know

3. Manual Review by Traffic Officer

• Technology is fast, however, we need human judgement to ensure that false challans don’t occur. 
• Trained traffic officers review each flagged video clip before granting approval for an e-challan. 
• The traffic officers keep in mind:

• Was the violation legitimate or happened due to circumstances beyond the control of the offending vehicle user? 
• Is the number plate clear? 
• Did the camera misread the behaviours of other vehicles i.e. an emergency vehicle passing, or a vehicle travelling along an alternate route due to roadworks? 
• If there is any doubt – they discard the challan request. 
• This ensures that only accurate challans are issued.

4. Verification with RTO Ghaziabad’s Database

Once a violation is authorized, the system retrieves vehicle records from the Regional Transport Office (RTO) Ghaziabad database. This consists of:

• Owner’s name
• Registration number and validity
• Type and model of vehicle
• This verification step ensures that the challan is addressed to the accurate registered owner of the vehicle.

Tip: The same RTO records are linked to our CarInfo challan check tool, so you can see pending fines instantly  just by entering your vehicle number.

5. E-Challan Generation and Upload

1. After verification, the e-challan or digital roadside notice will be generated with:

• Offence type and relevant section of the Motor Vehicle Act
• Specified fine amount, depending on the violation
• Date, time and exact location of the road traffic offence
• Clear photographic evidence taken by a traffic camera

2. Complete e-challan roadside notice will then be:

• Uploaded to the Parivahan e-Challan portal
• Visible in the CarInfo app
• SMS to the vehicle owner’s registered mobile number

3. The distinguishable photo-proof ensures proper transparency; whereby the driver can see exactly what they were fined for.

6. Payment or Dispute Options

Upon receiving an e-challan you have two options:

a) Pay the Fine

Use the CarInfo app for quick Ghaziabad e challan payments online, or pay at the Parivahan portal or Uttar Pradesh Traffic Police website. You should save the digital receipt for your own records. 

b) Fight the Challan

If you think the challan is incorrect, you can dispute it! You should provide evidence, such as dashcam footage, a parking receipt, or any proof you made any of your requested location in Ghaziabad. 

You may dispute it online or in person at a traffic police office.

Why This System Improves Road Safety

• Concrete Evidence – The evidence will be a photo or video with every challan. There will not be a dispute because of this clear evidence and fairness.
• No Cash Transactions – Every payment transaction will be done with no cash at the roadside by going online with CarInfo or an official portal.
• Good Driving Habits – 24/7 cameras encourage drivers to comply with the driving rules and regulations, there are no exceptions.
• No More Repeat Offences – All offences are tracked digitally so that sequential offenders can be punished again.
• Safer Public Places – Strict enforcement reduces rash driving, benefiting pedestrians and other road users.

Check: Relief for Delhi’s Old Vehicle Owners: Supreme Court Pauses Ban for Now

Conclusion 

The next time you’re driving through Mohan Nagar, Vaishali, or Raj Nagar Extension, remember that Ghaziabad Traffic is always watching. Not to punish you, but to make the driving experience safe for you and everyone else. Each camera, each sensor, and each automated check supercedes chaotic traffic, accidents, and road discipline.

It’s not just imposing e challan . Following traffic rules and regulations is to protect your life, protect your passengers, and protect the life and safety of other road users. When everyone takes personal responsibility, the road will collectively have safer and smoother traffic, there will be less accidents, and others in the city will feel safer driving, riding, or walking in/through the city (or across a crossing).

You could utilize the app CarInfo to know your challans, pay your challans on time, or maintain your driving record while contributing to a culture of responsible driving in Ghaziabad.