Terms & Conditions

Following Terms and Conditions are to be read together with the Privacy Policy. All terms used in the Terms and Conditions shall have the same meaning as defined in the Privacy Policy, unless otherwise specifically defined.

CarInfo App shall hereinafter be referred to as ‘CarInfo’ or ‘App’ and the users who have downloaded this app on either iOS or Android platform and are using the app shall be referred to as ‘User’ for all legal, operational and other purposes.

This App is offered to the Users and is conditioned on User’s acceptance of the Terms and Conditions, Privacy Policy and notices, as updated from time to time on the App. The User’s acceptance shall be deemed from the date and time the User downloads this App and starts using it.

All use of the App by Users and utilization by the App of the Non-Personal information are subject to the following terms, conditions and notices. Your use of this App constitutes your agreement to all such terms, conditions, and notices, including any amendments carried out to the terms and conditions subsequently. If you do not agree with these terms and conditions then you are not authorized to use this App.

These Terms and Conditions of use and any additional terms posted on this App together constitute the entire agreement between CarInfo and Users with respect to the use of this App.

About Us

CarInfo is one-stop App for all automobile related services and provides end to end automobile services to the Users. CarInfo is available on both iOS and Android platforms. In respect of providing vehicle data related services, CarInfo is an Intermediary in terms of Section 2(w) of the Information Technology Act, 2000.

Nature of Service

CarInfo provides end to end automobile services to the Users. Some of the features of the App are enlisted below:

  • RC Search
  • Challan Search
  • Check Resale Value
  • Upload Documents
  • Fuel Prices
  • Celebrity Cars
  • Latest news of automobile Industry
  • Insurance & Pollution reminders
  • Discover New Cars
  • Nearby Petrol Pumps/RTO Offices/EV Charging Stations

CarInfo App also boasts of Services provided by our Third-Party affiliates which is an ever expanding list. Some of the Services provided are hereinbelow:

  • Insurance Renewal
  • Sell your Car/Bike
  • Buy Old Car/Bike
  • Buy Fastag
  • Car Repair Service
  • Road-side Assistance
  • Driver on Demand
  • Health Insurance
  • Become Insurance Agent
  • Car Accessories

User Information

CarInfo collects and stores information through three primary sources:
Third Party Contracts: CarInfo enters into contracts with third-party entities to acquire and exchange data relevant to its services.
User-Generated Data: Users of the app contribute data through various interactions, such as profile creation and content sharing. User-generated data forms an integral part of CarInfo's services and is subject to the app's terms of service and privacy policy.
Publicly Available Data: CarInfo also utilizes publicly available databases. This data is obtained from publicly accessible repositories and is used in compliance with applicable laws and industry standards.
Personal Information of users is collected with their consent and handled securely. Users acknowledge and agree to the storage and handling of their information as described in the Privacy Policy.

Availability

CarInfo will employ reasonable commercial efforts to keep the App available on a full day basis on all platforms, subject to necessary scheduled downtime for maintenance, unscheduled maintenance, and system outages. CarInfo cannot promise that access to the App will be uninterrupted or available at all times. CarInfo assumes no liability or responsibility for any delay, interruption or downtime.

Functionality

Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but CarInfo cannot take responsibility for the App not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left. If the App is being used outside of an area with Wi-Fi, User should remember that their terms of the agreement with their mobile network provider will still apply. As a result, User may be charged by their mobile provider for the cost of data for the duration of the connection while accessing the App, or other third party charges. In using the App, User hereby accepts responsibility for any such charges, including roaming data charges if User uses the App outside of their home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the App, it shall be presumed that you have received permission from the bill payer for using the App.

Updates

The app is currently available on Android and iOS – the requirements for both systems may change, and Users will need to download the updates if they want to keep using the App. CarInfo does not promise that it will always update the App so that it is relevant to User and/or works with the iOS/Android version that User has installed on their device. However, the User undertakes to always accept updates to the application when such updates are offered to Users. CarInfo at its discretion may stop providing the services on the App, and may terminate use of it at any time without giving notice of termination to the Users. Unless otherwise, upon any termination, (a) the rights and licenses granted to Users in these terms will end; (b) Users must stop using the app, and (if needed) delete it from their device.

Security

It shall be the responsibility of the User to keep their phone and access to the app secure. CarInfo recommends that the User does not jailbreak or root their phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and hinder the proper functioning of the App.

Disclaimer for Vehicle Data Information

CarInfo provides information about vehicles sourced from various sources, including third-party contracts, user-generated data, and publicly available databases. While CarInfo endeavors to ensure the accuracy and reliability of this information, it does not guarantee its completeness or correctness.
Users understand and acknowledge that CarInfo acts as an intermediary for providing vehicle-related data and does not endorse or recommend the accuracy of the information provided. In the event of any inaccuracies or discrepancies in the vehicle details provided through CarInfo, users agree that CarInfo shall not be held liable or responsible.
Users are advised to exercise their own judgment and discretion when relying on the information provided by CarInfo. Any use of the information for illegal or unauthorized purposes is strictly prohibited, and CarInfo disclaims any liability arising from such use.
By accessing and using CarInfo's services, users agree to waive any claims or disputes related to the accuracy or reliability of the vehicle data information provided by CarInfo. Users further agree to indemnify and hold CarInfo harmless from any losses, damages, or claims arising from their use of the information provided by CarInfo.

Changes to the Terms and Conditions

CarInfo may update the Terms and Conditions from time to time. Users are advised to review this page periodically for any changes. These changes are effective immediately after they are posted on this page. Users who are not in agreement with the changes in these Terms and Conditions are advised to stop using the services and delete the Application. Continued use of this App post these changes shall constitute an implied consent of the Users to these Terms and Conditions.

Third-Party Websites Links

CarInfo may update the Terms and Conditions from time to time. Users are advised to review this page periodically for any changes. These changes are effective immediately after they are posted on this page. Users who are not in agreement with the changes in these Terms and Conditions are advised to stop using the services and delete the Application. Continued use of this App post these changes shall constitute an implied consent of the Users to these Terms and Conditions.

Payment Mechanism

CarInfo will never charge Users for the App or its services without making it very clear to the User exactly what they are paying for. Compliance with Laws It is hereby agreed by both the User and CarInfo that all applicable laws shall be complied with.

Refund and Cancellation Policy

Any products or services purchased or utilised on Carinfo platform including payment gateway requests do not qualify for refund or cancellation. Any grievance in this respect can be raised to Carinfo on the particulars specified in ‘Contact Us’ section and Carinfo shall try to resolve the disputes expeditiously in consultation with it’s third party vendors/partners. However User shall not be eligible for any monetary refund or cancellation to this effect.

Indemnification

The user shall indemnify, hold harmless and release CarInfo, and any of its partners, agents, employees, officers, shareholders, affiliates and assigns against any and all losses, liabilities, claims, damages, demands, costs and expenses including reasonable attorneys' fees and expenses, of third parties relating to or arising out of your use or misuse of the of the App, any violation by the User of these stipulated terms and conditions, or any breach of representations, warranties and covenants made by the User. The terms of this provision will survive any termination or cancellation of this Agreement or your use of the App. CarInfo cannot always take responsibility for the way User uses the app. User needs to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, CarInfo cannot accept responsibility. CarInfo accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the App.

Intellectual Property

CarInfo retains all intellectual property rights, including copyright, trademarks, and design rights, in the CarInfo application and its content. This includes all articles, blogs, reviews, comments, and other content published on the application.
Users are not permitted to attempt to extract the source code of the application, translate it into other languages, or create derivative versions. Additionally, users are prohibited from using CarInfo's brand, title, logo, or name in any manner that may be misleading to others.
CarInfo reserves the right to block a user's access to the application and its content at any time, with or without notice, at its sole discretion.
Any unauthorized use or infringement of CarInfo's intellectual property rights may result in legal action. By accessing and using the CarInfo application, users agree to respect and abide by CarInfo's intellectual property rights and terms of use.

Jurisdiction

This App originates from Delhi. This Agreement will be governed by the laws of India which shall be applicable without regard to its conflict of law principles to the contrary. By using this App, the User accedes and consents to the jurisdiction of Courts of Delhi.

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CarInfo is your all-in-one app for all your vehicle info needs and RTO vehicle information. Now manage all your vehicles in one place. Trace your car number with owner name

ISO 27001:2022 Certified

location

Dwarka, New Delhi

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